osTicket MCP Server by tecnologicachile
36 score
Enables AI-driven management of osTicket helpdesks through natural language, allowing users to reply to, assign, and transfer tickets without requiring API keys. It reverse-engineers the osTicket staff panel to provide full access to ticket operations using session-based authentication.
Ranked #668 out of 1780 indexed tools.Actively maintained with commits in the last week.
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Installs 0
Freshness today
Issue Health 50%
Stars 2
Platform Breadth 1 platform
Contributors 2
Description Detailed
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Platforms medium impact
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From the README
# osTicket MCP Server <div align="center"> **The most complete osTicket MCP — 37 tools, zero plugins.** Manage tickets, tasks, users, and organizations from Claude Code, Cursor, Windsurf, or any MCP client. No API keys. No server modifications. Works with any osTicket v1.18+. </div> --- ``` > show me the open tickets > create a ticket for [email protected] about login issues > reply to ticket 32 saying we're investigating > assign it to Sarah and transfer to Sales > create a follow-up task: "Call client next week" > list all organizations > close all automated notification tickets ``` ## Why this project? osTicket doesn't have a usable public API. Existing MCP solutions require installing PHP plugins on your server. This MCP server **reverse-engineers the staff panel** — using the same session-based auth as the web UI. It works out of the box with any osTicket installation. No plugins, no API keys, no server modifications. ### vs other osTicket MCPs | Feature | **mcp-ostickeRead full README on GitHub →